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Privacy Policy

Introduction

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Absolute Comfort Air, may collect from you, and how it is used. By using our website, www.aca4u.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (770) 999-9682 or via mail Attn: Privacy Officer, 231 Hwy 211 NW, Winder, GA 30680.

Absolute Comfort. Absolute Care.

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Customer Focused
We are dedicated to providing absolute comfort to our home and small business owners giving value beyond their expectations.
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Comfort Club
Our maintenance plans ensures that your heating and air systems are taken care of, providing you peace of mind year round.
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Compassionate Service
Our customers needs come first and we do the best to provide a solution that fits your need and budget.
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Honest & Upfront
We never begin a job without a diagnosis and providing our customers with a variety of options.

What Our Customers Have To Say

Had Us Up and Running in a Couple of Hours

Tanner was our service tech. Our heat quit on a Friday night and I called Absolute Comfort Air on Saturday morning. Tanner came to our home about an hour and a half after my phone call and diagnose the problem, explained the circumstances, and gave me a detailed quote. He then proceeded to make the repair.  He worked steadily and had us up and running in a couple of hours. Tanner was very polite, explained things in detail, and answered my questions very patiently. Thank you for a job well done.

Bob B.

Simply The Best!

I’ve been without heat since Saturday when my heat pump went out. I called Absolute Comfort and Alex came out and confirmed that after 19 years it had died. Kevin came out yesterday morning and he and Mark came this morning to check on things. Wayne and D.J. installed my new system. My house is warmer than it’s been in years and I wanted to thank you all for the fast, courteous and efficient manner you took care of my problem. Y’all are simply the best!!

Jennell H.

Polite, Thorough and Professional

Alex not only got my HVAC back up and running he also checked the outside unit. Alex is polite, thorough and professional. I sure hope if I am in need of HVAC work to be done Alex Vang is the tech that is assigned to me again.

Diane C.

Took the Time to Explain

Wanted to tell you that your Rep Tanner who serviced my home on 1/5/22, and I give him a 5 Star review. He was very courteous, professional, and took the time to explain all of what he did. If I can’t have Devin, I’ll take Tanner anytime.

Richard K.

Explained Everything to Me

I had a service technician by the name of Tanner visit my house today and go through a check list of all the components of my HVAC and found everything to be good and working at it’s best. He was very professional, courteous, and explained everything to me when he completed his work so I could understand it all. I would recommend Tanner to preform any and all maintenance required to anyone’s system.

Jerry A.

Pleasant & Precise

Devin was very precise doing his job very pleasant personality he explained everything. Thanks

Raymond C.

Highly Recommend

Tanner is courteous, helpful, informative, knowledgeable, and polite. He has completed 3 seasonal HVAC inspections and 1 motor replacement. He thoroughly explains what he did, what he’s looking for, and reasoning for his justifications. He is always on time and even remembers unique cases related to my system. I highly recommend Tanner and absolute comfort air!

Brandon H.

Great Customer Service

Called on a Saturday morning. Very friendly on-call tech (Stephen) already had 3 service calls booked but offered to call me back if he could work me in. He called, he came, he resurrected my air!! Very meticulous about diagnosis, very professional about the repair, and very pleasant towards the customer (me)!
Thank you Absolute Comfort Air!!

Norman W.